Stay Safe Online

Staying Safe on Social Media

Use Facebook, Instagram, and other social media safely — control who sees your information.

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Start with the first step, try it on your own device, and use the next-step section at the end if you want a clear follow-on guide.

Guide details and who this is for

Guide details

Published
January 15, 2025
Country scope
Global

Who this is for

Best for anyone checking whether a message, website, payment, or request is safe.

Be careful

Pause if anything asks for passwords, OTP codes, money transfers, or urgent action. Real organisations do not need you to panic to prove they are genuine.

Before you begin

What this guide helps you do

This guide shows the main warning signs to check before you click, reply, log in, share details, or pay.

Best time to use it

Use it when something feels urgent, unusual, or asks for personal information, codes, or money.

Common mistake to avoid

Do not act while pressured. Slow down first, then verify the sender, website, or request.

Helpful tech words

Open a plain-English term first if you need it

Browse all jargon help

Using Social Media Safely

Facebook, Instagram, TikTok, and other social media are great for keeping up with friends and family. But they also carry risks if not used carefully.

Set your profile to Friends Only

Facebook:

  1. Tap the three-line menu icon → Settings & privacySettings.
  2. Tap PrivacyWho can see your future posts → choose Friends.
  3. Also set: Who can see your friends list, and who can find you by phone number — both to Friends or Only me.

Instagram:

  1. Tap your profile picture → the three-line menu → SettingsPrivacy.
  2. Toggle Private Account on. Only approved followers can see your posts.

What not to post publicly

Even with a private account, be thoughtful about what you share:

  • ❌ Your full home address
  • ❌ Photos showing your house number, street, or car number plate clearly
  • ❌ When you will be away on holiday (this tells people your home is empty)
  • ❌ Your national ID or personal documents
  • ❌ Financial information

Friend requests from strangers

  • Do not accept friend requests from people you have never met.
  • Scammers create fake profiles with photos of attractive people to build trust before asking for money or personal details — this is called “romance scam”.
  • If a “friend” you have not spoken to in years suddenly contacts you and quickly asks for money or a favour, be very suspicious.

Common social media scams to watch for

1. Impersonation scam A scammer hacks a friend’s account and messages you: “I’m in trouble, can you send me $200 via instant bank transfer?” Always call your friend directly to verify.

2. Lucky draw / giveaway scam A post says: “You have won! Click here to claim your prize.” These are fake — real companies do not give away prizes through random comments.

3. Part-time job scam “Earn $500 a day working from home — just like and share posts.” These always end with you being asked to pay a deposit first, which you lose.

4. Investment scam Someone messages you about an “exclusive investment opportunity” with guaranteed high returns. No investment guarantees returns — this is always a scam.

Report suspicious content

  • Facebook: Tap the three dots (…) on a post or message → Report.
  • Instagram: Tap the three dots on a post → Report.
  • You can also report scams through your official scam-reporting portal.
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