Refund

Air Miles / Points Miles

Reward points earned from spending on credit cards or flying that can be redeemed for flight upgrades or free tickets.

Bank Transfer

Moving money from one bank account to another electronically.

Buy Now Pay Later (BNPL)

A payment option allowing you to receive goods immediately but pay in instalments over time.

Cashback

A reward where a percentage of what you spend is returned to you as cash or credit.

Central Bank Digital Currency (CBDC)

A digital form of a country's official currency issued by its central bank.

Chargeback

A reversal of a credit card payment initiated by the bank after a dispute with a merchant.

RAM (Random Access Memory)

Temporary memory your device uses to run programmes actively — more RAM means it can do more things at once without slowing down.

Ransomware

A type of malware that locks your files or device and demands payment to restore access.

RCS (Rich Communication Services)

An upgrade to SMS that adds features like read receipts, typing indicators, and high-quality photo sharing.

Reach

The number of unique people who saw a piece of content.

Read Receipt

A notification that tells the sender when their message has been opened and read.

Recommendation Engine

An AI system that suggests content, products, or services based on your past behaviour and preferences.