Inbox Zero

Attachment

A file sent together with an email or message.

BCC (Blind Carbon Copy)

Sending a copy of an email to someone without the other recipients knowing.

Breakout Room

A smaller virtual meeting room created within a larger online conference where smaller groups can have private discussions.

Call Forwarding

Redirecting incoming calls from one number to another automatically.

Caller ID

A feature that displays the name or number of someone calling you before you answer.

CC (Carbon Copy)

Sending a copy of an email to additional recipients who are not the main audience but should be kept informed.

Identity Theft

When someone uses your personal information — like your NRIC or bank details — to commit fraud in your name.

Impressions

The number of times a piece of content was displayed on someone's screen, whether or not they engaged with it.

In-App Message

A notification or message that appears inside an app while you are using it.

In-App Purchase

Buying extra features, content, or premium access within a free app.

Inbox

The place where incoming emails are stored.

Incident Response

The steps taken by an organisation to manage and recover from a security breach.