Using Singpass on Your Phone
Set up and use the Singpass app to access government services quickly and securely.
Start the guide
Start with the first step, try it on your own device, and use the next-step section at the end if you want a clear follow-on guide.
Guide details and who this is for
Guide details
- Published
- January 15, 2025
- Country scope
- Singapore
Who this is for
Best for forms, payments, bookings, uploads, and official online tasks.
Slow down before you submit
When a guide involves forms, payments, or official services, double-check names, dates, and website addresses before you confirm.
Before you begin
What this guide helps you do
This guide focuses on the exact online task and the checks that matter before you confirm anything important.
Best time to use it
Use it when a website or app asks you to book, upload, pay, sign in, or share information.
Common mistake to avoid
Do not rush through names, dates, fees, or website details before the final confirmation.
Helpful tech words
Open a plain-English term first if you need it
Your Digital Key to Singapore Services
Singpass is Singapore’s national digital identity. With the Singpass app on your phone, you can access over 2,000 services — checking your CPF balance, making HDB appointments, viewing medical records, and more.
Setting up the Singpass app
- Download the Singpass app from the Play Store or App Store (it is free).
- Open the app and tap Set up Singpass app.
- Enter your NRIC number and the password you use to log in to Singpass.
- If you do not have a Singpass account, visit singpass.gov.sg or any SingPost branch to register.
- Set up Face Verification or a 6-digit PIN when prompted.
Logging in to government services with Singpass
Instead of remembering different passwords for different websites:
- Visit any government service website (e.g., cpf.gov.sg, hdb.gov.sg).
- Tap Login with Singpass.
- Open the Singpass app on your phone.
- Scan the QR code shown on the website, or enter your Singpass ID and password.
- Confirm with Face Verification or your PIN.
You are now logged in securely.
What you can do with Singpass
- CPF — check your balance, make withdrawals, update contact details
- HDB — book appointments, check your flat information
- HealthHub — view your medical records, vaccination history, and upcoming appointments
- IRAS — file your income tax, check your tax balance
- NS Portal — for reservists to manage NS matters
- My Legacy — plan end-of-life matters including advance care planning
Singpass Face Verification
Many services let you verify your identity using your face via Singpass. This replaces filling in long forms.
Example: Opening a bank account, signing up for a new telco plan, or applying for ComCare benefits — all can be done quickly using Singpass Face Verification.
Keeping your Singpass secure
- Never share your Singpass password, PIN, or OTP with anyone.
- Enable Two-Step Verification (2FA) — this is already required for all Singpass users.
- If you suspect someone is using your Singpass, call the Singpass helpline immediately: 6335 3533.
- Download ScamShield to block scam calls that may try to steal your Singpass details.
Good morning, Alex!
User account · Verified ✓
MY SERVICES
Digital ID
Verify identity
Health
View records
Housing
Home services
Payments
Pay bills
Travel
Travel docs
Learning
Courses
Scan to Login
Point your phone at the QR code on the website
Scanning…
Or enter your account ID manually
You finished this guide
What do you want to do next?
Move to the next recommended guide if you want a clear progression, or ask a real person if you would rather check before trying something new.