Using Singapore Government Services Online
Access CPF, HDB, IRAS, and healthcare services from your phone — no queue needed.
Start the guide
Start with the first step, try it on your own device, and use the next-step section at the end if you want a clear follow-on guide.
Guide details and who this is for
Guide details
- Published
- February 1, 2025
- Country scope
- Singapore
Who this is for
Best for everyday online tasks where you want a calm step-by-step path.
Good to know
Try one step at a time on your own device. If something does not look right, stop there and ask for help before guessing.
Before you begin
What this guide helps you do
This guide breaks the task into practical steps so you can finish it without needing technical knowledge.
Best time to use it
Use it when you need to complete an online task, service, app, or admin job with less stress.
Common mistake to avoid
Do not skip the review step before you submit, send, or install something.
Helpful tech words
Open a plain-English term first if you need it
Doing Government Tasks from Home
With Singpass on your phone, you can handle many official tasks without queuing at government offices. Here is a guide to the most useful services.
What you need first
- The Singpass app installed and set up (see the “Using Singpass on Your Phone” guide)
- A stable Wi-Fi or mobile data connection
CPF (Central Provident Fund)
Website: cpf.gov.sg | App: CPF Mobile
What you can do online:
- Check your CPF balance (Ordinary Account, Special Account, MediSave)
- Make voluntary top-ups to your CPF
- Apply to use CPF for housing or education
- Update your contact details and bank account for payouts
- View your CPF statements
How to log in: Go to cpf.gov.sg → tap Login with Singpass.
HDB (Housing Development Board)
Website: hdb.gov.sg | App: HDB Mobile
What you can do online:
- Check your flat details and remaining lease
- Make appointments at HDB Hub
- Apply for HDB home loans or grants
- Check your estate’s upgrading programmes
- Pay your conservancy charges
HealthHub (Health-related Services)
Website: healthhub.sg | App: HealthHub
What you can do online:
- View your medical records from public hospitals and polyclinics
- Book and manage medical appointments at polyclinics
- Check your vaccination records (including COVID-19)
- View your MediShield Life coverage
- Order long-term medication from polyclinics (Medication Delivery Service)
- Track your health screenings
IRAS (Inland Revenue Authority — Taxes)
Website: iras.gov.sg
What you can do online:
- File your income tax return (usually pre-filled if you are employed)
- Check your tax bill
- Apply for GIRO instalment plan
- Check on your tax refund status
Most employed Singaporeans do not need to file separately — IRAS uses data from your employer. You just need to review and confirm.
myInfo — Pre-fill Forms Automatically
When you apply for almost any government service, look for the “Retrieve myInfo with Singpass” button. This automatically fills in your personal details (name, NRIC, address, income, CPF) from government records — saving you time and reducing errors.
Tips for smooth online transactions
- Use your phone or computer at home with a stable Wi-Fi connection.
- Have your NRIC number handy.
- Allow the Singpass app to use Face Verification for quick login.
- Keep the Singpass app updated for the latest security features.
- If a website says “temporarily unavailable”, try again during off-peak hours (not Monday mornings).
Good morning, Alex!
User account · Verified ✓
MY SERVICES
Digital ID
Verify identity
Health
View records
Housing
Home services
Payments
Pay bills
Travel
Travel docs
Learning
Courses
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What do you want to do next?
Move to the next recommended guide if you want a clear progression, or ask a real person if you would rather check before trying something new.